Automatic WhatsApp appointment reminders for salons

Send booking confirmations, day-before reminders and review requests on WhatsApp automatically, from your salon's own number. Clients can reply STOP. From US$9 a month.

Clients read WhatsApp; they ignore email and often miss texts. Ngozi CRM sends every booking message on WhatsApp for you, from your own salon number, so clients recognise it and can reply to you directly.

Messages Ngozi sends for you

A confirmation as soon as a booking is made or a deposit is paid.
A reminder the day before the appointment.
A message when you move the appointment or change the treatment.
A review request 24 hours after the visit, with your review link.
A win-back message to clients who haven't been back for a while.

Why it cuts no-shows

Most no-shows are people who forgot. A reminder the day before, on the app they check most, gives them time to come or to cancel so you can fill the slot.
Clients can reschedule or cancel themselves from their link, and your waitlist is told when a slot frees up.

Respectful by design

Every marketing message lets the client reply STOP, and Ngozi stops messaging them.
There is no fee per message: WhatsApp confirmations and reminders are included in every plan.

Try it free for 30 days. No card needed, set up in minutes. Start your free trial · See prices · Watch the 60-second demo

Questions

Are the messages sent from my own number?

Yes. You connect your salon's WhatsApp number once and the messages go out from it.

Do I pay per message?

No. Confirmations and reminders are included in the monthly price.

Can clients book on WhatsApp too?

On the Pro plan clients can book by chatting on WhatsApp; on every plan they get a booking link.

More guides: Salon booking software for Mauritius · Take deposits and stop salon no-shows

Updated 2026-11-07

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