Clinic operations · Beauty business · Revenue management

The only platform
your clinic or salon
will ever need

From treatment room to boardroom — Ngozi CRM unifies clinical records, appointments, gallery, invoicing, leads, and campaigns in one workspace built for beauty and aesthetics.

30-day free trial
No credit card required
Set up in 5 minutes
Multi-location ready
Everything you need

Clinic operations meets
beauty business management

Two products, one platform — Ngozi covers the full lifecycle from first contact to treatment outcome to repeat revenue.

Clinical Operations

Client Profiles

Full medical and beauty history per client — allergies, medical notes, VIP flags, visit history, referral source, and communication logs.

Appointment Scheduling

Confirm, complete, or reschedule appointments. Status tracking (confirmed / completed / no-show / cancelled) with notes per booking.

Treatment Sessions

Log clinical treatments with concern, outcome, treatment area, follow-up date, and session number. Every touchpoint recorded.

Before & After Gallery

Upload before, after, and progress photos per client. Visual proof of results — for client confidence and practitioner records.

Inventory Control

Track medical consumables and retail products. Low-stock alerts, reorder levels, cost vs. sell price — no more running out mid-treatment.

Re-engagement Engine

Identify clients overdue for a visit at 30, 60, or 90 days. Send targeted WhatsApp messages to bring them back — the channel everyone in Mauritius actually reads.

Business Management

Leads & Pipeline

Capture enquiries, track them through a kanban sales pipeline, and convert leads to clients in one click. Never let a prospect go cold.

Invoices & Payments

Create itemised invoices with line items and tax. Track paid, outstanding, and overdue. Record payments by cash, card, or bank transfer.

Expense Tracking

Log business expenses by category. Track spending on products, equipment, marketing, and rent. Full financial picture in one place.

Tasks & Support

Assign tasks by priority and due date. Manage client support tickets with resolution tracking. Nothing falls through the cracks.

Business Analytics

Revenue trends, churn risk, top services, client lifetime value, and 12-month growth charts — all updated in real time.

Multi-location Ready

Run multiple branches or brands from one account. Each workspace gets its own branding, staff access, and isolated client data.

Switching from Mindbody?

Mindbody's EGYM merger left a lot of salon owners looking for options.

NgoziCRM gives you everything you actually need — without the enterprise complexity, booking fees, or corporate gym pricing. Move in a day.

📦
Import your clients
CSV upload. All client records moved in minutes. No manual re-entry.
💬
WhatsApp re-engagement
Mindbody doesn't have this. Automatically bring back clients at 30/60/90 days.
💰
No per-appointment fees
Flat monthly rate. No booking tax eating into every transaction.
5-minute setup
No consultants. No weeks of onboarding. Live the same day you sign up.
Start Your Free Migration →

30-day trial · No credit card · Full data import included

Transparent Pricing

Start free. Grow when you're ready.

Core CRM from $9/mo. WhatsApp messages are pay-as-you-go credits — you only pay for what you send. No per-client fees. No booking commissions.

Currency

Save per year on Professional — billed annually.

Limited Offer  ·  First 20 Salons Only

Free for 3 Months — Founding Salons

Full Professional plan, no credit card, personal onboarding. For Lagos & Nairobi salons with 20+ regular clients.

Claim Your Founding Spot →
Starter

For solo practitioners and small clinics. Core CRM — pay only for the WhatsApp sends you use.

/mo
+ WhatsApp credits from
Start 30-Day Free Trial →
  • Unlimited client profiles
  • Treatment session tracking
  • Invoicing & receipts
  • 2 staff accounts
  • Basic analytics
  • WhatsApp credits (pay-as-you-go)
  • Daily backups
Clinic Groups
Enterprise

Multi-branch management, white-label, API access, and a dedicated SLA for growing groups.

Custom
Priced per location
Contact Sales →
  • Everything in Professional
  • Multi-branch management
  • Unlimited staff accounts
  • White-label reports
  • Full API access
  • 4h dedicated SLA (99.9% uptime)
  • Custom onboarding
  • Phone + WhatsApp + Email support
What's included in each plan
Starter Professional Enterprise
Client Management
Client profiles & contact history
Treatment session tracking
Invoicing & receipts
Clinical notes & skin assessments
Staff accounts 2 10 Unlimited
Analytics & Revenue
Basic analytics
Revenue KPI dashboard & charts
Inventory management
AI & Marketing
AI clinical assistant
WhatsApp re-engagement campaigns
Scale & Infrastructure
Multi-branch management
White-label reports
Full API access
Support & SLA
First response time 24h 12h 4h
Support channels WhatsApp WhatsApp · Email Phone · WA · Email
Uptime guarantee Standard 99.5% 99.9%
Daily backups
Custom onboarding
How we compare
PlatformStarting priceAI includedMulti-branchTrialRefund
Ngozi CRM✓ Professional+Enterprise tier30 days3 months free (founding)
FreshaFree (20% new-client fee)NoYesAlways freeN/A
Vagaro$30/moNoCustom30 daysNone
Phorest$99/moNoCustom quoteNoNone
Mindbody$139/moLimitedCustom quoteNoNone
Zenoti$225/moAdd-on$225+/locationDemo onlyNone
15-Day Money-Back Guarantee

30-day free trial, no card required. If you subscribe and are not satisfied within 48 hours of your first annual charge, we'll refund it in full.

Get Started Today

See it live in your clinic

Book a personalised demo or start your 30-day free trial. No credit card. No commitment. We'll set you up the same day.

Start Free Trial

Full access to your chosen plan for 30 days. Set up your clinic, import your clients, and see the impact — before you pay a thing.

Book a Demo

Prefer to see it first? We'll walk you through the platform live — your data, your workflow, your questions. 30 minutes, no slides.

Or drop us a message

We respond within 4 hours during business hours.

FAQ

Common questions

Everything you need to know before you start your free trial

Correct — no card, no commitment. Sign up, get instant access to all features, and decide at the end of 30 days.
You get a 7-day grace period with full access. After that the account is locked but all your data is safe. Subscribe at any point to restore access immediately.
Never. Ngozi CRM charges a flat monthly fee. Unlike Fresha, which takes 20% of every new client booking, we never touch your revenue.
You do. 100%. All records, notes, photos, and client information remain your property. You can export everything at any time.
Yes — you can import clients via CSV from the Clients page. We support standard exports from Fresha, Phorest, and Google Contacts.
USD, GBP, and EUR via PayPal. Prices are shown in all three on the pricing page.